This Privacy Policy ("Policy") describes how 99coco ("we", "us", "our"), operator of the Platform accessible at https://99coco.cam, collects, processes, stores and protects personal data relating to users ("you", "User") of the Platform. It applies to all visitors, registered users and anyone who interacts with any part of the 99coco website, including its content pages, forms and any interactive features.
99coco is an English-language online gaming information and entertainment platform serving Pakistani users and others in jurisdictions where access is not restricted. We are an informational resource — not a casino, sportsbook or gambling operator. We do not process financial transactions or gambling wagers. Our data handling practices, however, remain subject to recognised data protection principles regardless of the informational nature of our service.
By using the 99coco Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This Policy should be read alongside our Terms & Conditions. If you do not agree with this Policy, please cease use of the Platform immediately.
For the purposes of this Privacy Policy, the following definitions apply throughout:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers and browsing behaviour. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| "Data Controller" | 99coco, as the entity that determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Subject" | The individual whose Personal Data is being processed — in most cases, this is you, the Platform user. |
| "Third Party" | Any individual or entity that is not 99coco or the Data Subject, including service providers, analytics partners and technology vendors. |
| "Consent" | A freely given, specific, informed and unambiguous indication of the Data Subject's agreement to the processing of their Personal Data for a stated purpose. |
| "Cookie" | A small text file stored on a user's device by a web browser, used to retain information about the user's session, preferences or behaviour. |
99coco collects only the Personal Data that is reasonably necessary for the operation of the Platform and the delivery of a useful, secure experience for our users. We do not collect financial data, payment card information or gambling transaction records — as we are not a gambling operator.
The categories of data we may collect include:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Username, display name | Account registration (if applicable) |
| Contact Data | Email address | Account registration, contact form submissions |
| Technical Data | IP address, browser type, device type, operating system, screen resolution | Automatically on every Platform visit |
| Usage Data | Pages viewed, time on page, click paths, referral source | Automatically via analytics tools |
| Preference Data | Cookie preferences, language/region settings | When you interact with preference controls |
| Communication Data | Content of messages sent to us via contact forms | When you contact us directly |
We collect Personal Data through the following means:
All data collection through automated means is disclosed to you via our cookie consent mechanism when you first visit the Platform. You retain the right to withdraw consent for non-essential data collection at any time.
We process your Personal Data only for clearly defined and legitimate purposes. The specific purposes for which we use each category of data are as follows:
We do not use your Personal Data for automated decision-making or profiling that produces legal or similarly significant effects. We do not use Personal Data to serve gambling advertisements or to profile users based on gambling behaviour — consistent with our role as an informational platform rather than an operator.
Where internationally recognised data protection frameworks apply, we rely on the following legal bases for processing your Personal Data:
99coco does not sell, rent or trade your Personal Data to third parties. We do not share Personal Data with advertising networks, data brokers or gambling operators for marketing purposes.
We may share Personal Data in the following limited circumstances:
99coco uses cookies and similar technologies to operate the Platform effectively and to understand how users interact with our content. A cookie is a small text file placed on your device when you visit a website. Cookies are widely used across the internet to make websites work more efficiently and to provide useful information to site operators.
We use the following categories of cookies:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for Platform operation — session management, security tokens and basic functionality. These cannot be disabled without breaking the site. | No (Legitimate Interest) |
| Performance / Analytics | Collect anonymised or pseudonymised data on how users navigate the Platform — pages visited, time on page, error occurrences. Used to improve content quality and user experience. | Yes |
| Functional | Remember user preferences such as language settings or cookie consent decisions across sessions. | Yes |
| Marketing / Targeting | Not currently used by 99coco. We do not run retargeting advertising or behavioural profiling campaigns. | N/A (Not Used) |
You can manage cookie preferences through your browser settings. Most modern browsers allow you to refuse, delete or control cookies. Disabling strictly necessary cookies may affect Platform functionality. For analytics and functional cookies, you may withdraw consent at any time via our cookie preference controls where available.
We retain Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:
When data is no longer required and no legal obligation mandates its retention, we securely delete or permanently anonymise it. Anonymised data, which cannot be linked back to any individual, may be retained indefinitely for statistical analysis.
99coco employs industry-standard technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction, disclosure or alteration. Our security measures include:
Despite our best efforts, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe your interaction with us has been compromised, please contact us immediately at the address in Section 15.
Subject to applicable data protection law, you have the following rights in relation to Personal Data that 99coco holds about you:
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held about you.
Request deletion of your Personal Data where there is no legitimate reason for its continued processing.
Request that processing of your Personal Data be restricted in certain circumstances.
Request a machine-readable copy of Personal Data you provided to us, where technically feasible.
Object to processing of your Personal Data carried out on the basis of legitimate interests.
Where processing is based on consent, withdraw that consent at any time without affecting prior lawful processing.
Lodge a complaint with the relevant data protection supervisory authority if you believe your rights have been violated.
To exercise any of the above rights, please contact us using the details in Section 15. We will respond to all verifiable requests within 30 days. We may need to verify your identity before processing any request. There is no charge for most requests; however, for manifestly unfounded or excessive requests, we reserve the right to charge a reasonable administrative fee or decline the request.
The 99coco Platform is strictly intended for adults aged 18 or older — or the higher minimum age required by the operator's license jurisdiction or applicable local law. We do not knowingly collect, process or retain Personal Data from individuals under the applicable minimum age.
If we become aware that we have collected Personal Data from an individual who is under the minimum applicable age, we will take immediate steps to delete that data from our records. If you are a parent or guardian and believe that a minor under your care has provided Personal Data to 99coco without your consent, please contact us immediately at the address in Section 15.
99coco operates globally and may use service providers — such as cloud hosting and analytics platforms — that are located outside of Pakistan or your country of residence. When we transfer Personal Data to countries that may not provide the same level of data protection as your home country, we implement appropriate safeguards including:
By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan. We take reasonable steps to ensure that any such transfers are subject to appropriate protections.
We reserve the right to update, modify or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations or Platform features. Updated versions will be published on this page with a revised "Last Reviewed" date at the top of the document.
For material changes that significantly affect your rights or how we use your data, we will provide prominent notice on the Platform and, where possible, direct notification to registered users. Continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
We encourage you to review this Policy periodically to remain informed about how 99coco protects your data. If you have any questions about a specific update, please contact us using the details below.
If you have any questions, concerns or requests relating to this Privacy Policy, wish to exercise any of your data rights, or wish to report a suspected privacy breach, please contact the 99coco privacy team. We aim to acknowledge all privacy-related enquiries within 5 business days and to resolve them within 30 days.
For general platform enquiries and non-privacy questions, please also refer to our FAQ page. For responsible gambling support, visit our Responsible Gambling page.
Privacy at a Glance
Plain-English summaries of the most important data protection commitments we make to every user.
Your Personal Data is never sold, rented or traded to third parties, advertisers or data brokers. This is an absolute commitment — not a qualified statement. Your information stays with us and our verified service providers only.
Every connection to 99coco is secured by TLS encryption. Data transmitted between your browser and our Platform cannot be read by third parties in transit. Look for the padlock icon in your browser address bar at all times.
We only collect what we genuinely need. We do not collect financial data, CNIC numbers, gambling transaction records or sensitive personal attributes. Less data collected means less risk to you if any security incident ever occurs.
You have the right to access, correct, delete and export your Personal Data at any time. Contact us at [email protected] and we will process your request within 30 days. These rights are real and we honour them.
We categorise our cookies clearly — strictly necessary, performance and functional. You can consent to or withdraw from non-essential cookies. We do not use marketing or retargeting cookies. No behavioural profiling takes place.
We apply clear, documented retention periods to every category of data. Once data is no longer needed and no legal obligation requires its retention, it is securely deleted or permanently anonymised — no unnecessary accumulation.
Now that you understand how 99coco handles your personal data, visit our homepage for cricket betting guides, responsible gambling resources and transparent gaming information — all written in English for Pakistani players.
18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. This Platform is for informational and entertainment purposes only.